Description

7 SIGMA EXPERIENCES PVT LTD is looking for a Senior Client Servicing Executive to join our dedicated team in Mumbai. This full-time, on-site position offers a fantastic opportunity to engage with clients and enhance their experience in the vibrant Events Services industry.

As a Senior Client Servicing Executive, you will play a crucial role in managing client relationships and ensuring satisfaction through effective communication and problem-solving. Your contributions will directly impact the success of our events and client retention, making this a vital position within our organization.

We offer a competitive salary range of $30,000 - $60,000 annually, along with a supportive work environment that fosters professional development and growth.

Responsibilities

• Manage and nurture client relationships to ensure satisfaction and loyalty
• Act as the primary point of contact for clients, addressing inquiries and concerns
• Coordinate with internal teams to deliver exceptional service and event execution
• Prepare and present proposals to clients, showcasing our service offerings
• Monitor project timelines and deliverables to ensure alignment with client expectations
• Gather feedback from clients post-event to improve future services
• Assist in resolving any issues that arise during the planning and execution of events
• Stay updated on industry trends to provide valuable insights to clients

Requirements

• Proven experience in client servicing or account management
• Strong communication and interpersonal skills
• Ability to manage multiple clients and projects simultaneously
• Problem-solving mindset with a keen attention to detail
• Proficiency in Microsoft Office Suite and CRM software
• Ability to work collaboratively within a team environment
• Knowledge of the events industry is a plus
• Bachelor's degree in Business Administration or related field preferred