Description

Access Healthcare LLC is on the lookout for a dedicated Customer Service Representative to join our team in a full-time remote capacity. Based in Princeton, this entry-level position offers a unique opportunity to engage with clients and support their needs in the staffing and recruiting industry.

As a Customer Service Representative, you will play a vital role in ensuring client satisfaction and providing exceptional service. You will assist customers with inquiries, resolve issues, and contribute to a positive experience for our clients. This role is perfect for individuals looking to start their career in a supportive and dynamic environment, where you can grow and develop your skills.

We offer a competitive hourly salary ranging from $17 to $26, along with comprehensive benefits that promote work-life balance and career development.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues and provide effective solutions
• Maintain a high level of customer satisfaction
• Document customer interactions and feedback
• Collaborate with team members to improve service delivery
• Assist in onboarding new clients and providing support
• Stay informed about company services and updates
• Participate in training sessions and team meetings

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and manage time effectively
• Proficient in using computers and customer service software
• Positive attitude and a willingness to learn
• Previous customer service experience is a plus but not required
• Flexibility to adapt to changing priorities and client needs