Description

All Property Management is looking for a Customer Service Representative to join our dedicated team in Richardson. This is a contract position that allows you to work remotely, providing flexibility while you contribute to our mission in the Real Estate and Mortgage industry.

As a Customer Service Representative, you will play a crucial role in assisting our clients and ensuring their needs are met efficiently. This entry-level position offers an excellent opportunity to grow within the company while delivering exceptional service. You will be part of a supportive team that values communication and customer satisfaction.

We offer a competitive salary ranging from $800 to $1000 weekly, along with opportunities for professional development and growth within the real estate sector.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat
• Assist customers with inquiries regarding property management services
• Resolve client issues in a timely and efficient manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to improve customer experience
• Follow up with clients to ensure their needs are met
• Assist in the onboarding process of new clients
• Stay informed about company products and services to better assist clients

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to manage time effectively and prioritize tasks
• Basic computer skills and familiarity with CRM software
• Strong problem-solving abilities and attention to detail
• Ability to work independently in a remote setting
• Customer service experience is a plus, but not required
• Positive attitude and willingness to learn