Job Description

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience.

We are currently hiring a Full-time Court Support Representative to join our team! In this role, you would perform all on-site court support functions in a friendly and professional manner.

Location: Vista, CA Courthouse- On-Site 325 Melrose Dr., Ste #350 Vista, CA 92083

Hours: Monday- Friday 8:00am- 5:00 pm, No Weekends!

Pay: The pay rate for this position is $16.85/hour.

Benefits: Our comprehensive benefits include but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, Optional Daily Pay, EAP, 401k after 90 days and much more!

Full-Time employees are eligible for Health benefits on the first of the month following hire date, or coincident to hire date if hired on the first of the month.

Responsibilities:

• Greet and assist consumers at the front counter in a pleasant and professional manner.
• Determine what action is to be taken to bring delinquent accounts to conclusion.
• Interface and assist in the day-to-day requests, questions or problems over the phone or in person, from clients and staff.
• Assist in the processing and balancing of all funds received in the Court. Interface balancing process as established with the San Diego, CA office
• Responsible for the handling and safekeeping of the money they are receiving at the court locations and that the safe must be kept locked at all times.
• Document and complete all correspondence and adjustments in a timely manner.
• Work support desks, skip tracing desks or collection desks as assigned.
• Immediately contact management or the human resources department if there are any non- compliance issues, questionable activities or inappropriate actions taken by any staff.

• Complete manual data entry

   

Qualifications:

• High School Education or equivalent
• Must pass court based background check
• Able to interact in a pleasant, effective, creative and professional manner and to be a team player.
• Ability to prioritize workload and handle multiple tasks.

• Ability to maintain regular attendance.

   

If you like wild growth and working with happy, enthusiastic over-achievers, you will enjoy your career with us!