Customer Service Representative

South Charleston

Published 7 months ago

Title: Customer Service Sales Representative
Location: South Charleston, West Virginia, 25303 (100% onsite)
Pay: $12/hr - $15/hr 

Responsibilities:

  • Answer incoming calls and respond to customer inquiries in a professional and timely manner
  • Provide accurate information about products and services to customers
  • Resolve customer complaints and issues with empathy and patience
  • Document customer interactions and maintain accurate records
  • Collaborate with cross-functional teams to identify and resolve customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience in a customer service or call center role is preferred
  • Proficiency in Microsoft Office and customer service software

Contract

Entry Level

CSR

South Charleston