Description

Avernus Management Consulting LLC is looking for a dedicated Client Enrollment Specialist to join our team remotely from Brandon. This full-time position offers a unique opportunity for entry-level professionals to make a significant impact in the Hospital and Health Care industry.

As a Client Enrollment Specialist, you will play a crucial role in the onboarding process for our clients, ensuring a smooth and efficient enrollment experience. Your contributions will directly influence client satisfaction and retention, as you will be responsible for managing client information and assisting with any inquiries. This role provides a great foundation for your career in health care consulting, where you'll be supported in your professional development and growth.

We offer a competitive salary for this position, along with comprehensive benefits and a collaborative team environment that encourages learning and development.

Responsibilities

• Assist clients with the enrollment process and provide guidance
• Manage and maintain accurate client records and documentation
• Respond to client inquiries in a timely and professional manner
• Collaborate with internal teams to resolve client issues
• Monitor enrollment progress and ensure compliance with policies
• Provide feedback to improve enrollment processes
• Participate in training sessions to enhance product knowledge
• Support the development of client communications and materials

Requirements

• High school diploma or equivalent; associate degree preferred
• Strong verbal and written communication skills
• Detail-oriented with excellent organizational abilities
• Ability to work independently and manage time effectively
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Customer service experience is a plus
• Basic knowledge of health care regulations is a plus
• Willingness to learn and adapt in a fast-paced environment