Cotton Citizen is a premium fashion / lifestyle brand offering quality wardrobe staples (tees, denim, sweats, shirts, etc.) via e‑commerce and retail channels. The brand values design, quality, customer experience, and operational excellence. (Based on site content: product categories, online + physical store presence, branding) Cotton Citizen

As the Personal Assistant / Executive Assistant to the leadership team, you’ll play a vital support role ensuring smooth day‑to‑day operations, communications, and tasks are handled efficiently so that the leadership can focus on high‑impact strategic work.

Responsibilities:

Executive Support & Scheduling

• Manage and maintain the leader’s calendar (meetings, travel, personal commitments)
• Coordinate internal and external meetings, including agenda preparation, logistics, follow-ups
• Screen calls, emails, correspondence; prioritize, draft responses, and route as necessary
• Prepare briefs, talking points, presentations, and reports

Operational & Administrative Tasks

• Handle travel bookings, itineraries, accommodations, visa requests
• Manage expense reports, reimbursements, and financial tracking for executive
• Liaise with internal departments (design, operations, marketing, logistics, HR) to ensure alignment
• Oversee personal tasks or errands as needed (within reason)
• Maintain filing systems, digital documentation, confidentiality

Communication & Liaison

• Act as a point of contact between executive and internal staff, partners, vendors
• Draft, proofread, and send communications on behalf of the executive
• Handle incoming requests from third parties, filter, and respond or escalate

Project Coordination & Special Tasks

• Support special projects and initiatives (e.g. new store openings, collaborations, events)
• Track project deliverables, deadlines, and stakeholder coordination
• Conduct research and provide summaries to leadership (e.g. market trends, competitor activity)
• Organize and manage executive’s priorities / to-do lists

Discretion, Confidentiality & Personal Support

• Handle confidential or sensitive information with discretion
• Uphold the brand’s values, standards, and professionalism in all interactions
• Occasionally assist with personal arrangements (e.g., appointments, personal travel)

Qualifications & Skills

• Excellent organizational, time-management, and multitasking skills
• Strong written and verbal communication skills
• Proactive problem-solving mindset; resourceful
• High level of discretion and confidentiality
• Tech-savvy: proficiency with calendar software, Microsoft Office (Word/Excel/PowerPoint), Google Workspace, project management tools (e.g. Asana, Trello)
• Ability to work under pressure, adapt to changing priorities, and meet tight deadlines
• Professional demeanor, polished presentation, strong interpersonal skills