Description

Del Toro Insurance is looking for enthusiastic individuals to join our team as Remote Call Center Interns. This full-time position offers the flexibility of working from anywhere while being based in Miami. As part of the insurance industry, our team plays a crucial role in assisting clients with their needs and inquiries.

In this role, you will gain valuable experience in customer service and communication skills, contributing to the overall success of our organization. You will be part of a supportive team that values collaboration and professional growth. We offer a competitive hourly salary ranging from $35 to $45, along with training and mentorship to help you excel in your career.

Responsibilities

• Respond to customer inquiries via phone, email, or chat
• Provide accurate information about insurance products and services
• Assist clients with policy changes and claims processing
• Document customer interactions in our database
• Collaborate with team members to resolve client issues
• Participate in training sessions and skill-building workshops
• Maintain a positive and professional demeanor at all times
• Stay updated on industry trends and company offerings

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Ability to work independently in a remote setting
• Familiarity with customer service principles
• Proficiency in using computers and various software applications
• Strong problem-solving skills and attention to detail
• Willingness to learn and adapt to new processes
• Previous customer service experience is a plus