Job Description

Senior UI/UX Designer (Web & Product Experience)

Employment Type

Full-time

Location

Remote

Overview

We are seeking a senior, highly experienced UI/UX designer to lead the transformation of a digital healthcare platform’s website and core web experiences into a polished, modern, conversion-optimized, and trust-driven product that meets and exceeds industry standards.

This role requires senior-to-principal level product thinking, exceptional craft, and the ability to collaborate directly with leadership. The designer will operate comfortably in ambiguity, translating complex business, clinical, and product requirements into clear, intuitive, and scalable user experiences.

The ideal candidate thinks like a product owner, not just a designer, and can confidently benchmark against competitors, identify gaps, and elevate the platform to a best-in-class healthcare experience.

Key Responsibilities

Strategic Ownership & Discovery

• Lead the end-to-end UX/UI revamp of the website and critical user journeys (mobile-first and web)

• Evaluate and benchmark competitor healthcare platforms to identify UX, conversion, and trust gaps

• Partner closely with leadership to align design strategy with business goals and long-term platform vision

• Define information architecture, navigation models, and content hierarchy for complex healthcare workflows

Design & Execution Excellence

• Translate complex clinical, product, and business requirements into elegant UX solutions

• Design clean, modern, and conversion-optimized interfaces balancing usability, trust, accessibility, and performance

• Create high-fidelity designs, interaction flows, prototypes, and scalable design systems

• Apply brand principles consistently while maintaining clarity, accessibility, and usability

• Think holistically about user intent, behavior, edge cases, and emotional context, not just screens

Collaboration & Leadership

• Collaborate directly with executive leadership, product, engineering, and marketing teams

• Proactively ask the right questions, challenge assumptions, and propose better solutions

• Clearly articulate design rationale, trade-offs, and decisions to both technical and non-technical stakeholders

• Work effectively with distributed and offshore engineering teams to ensure design fidelity

Design Systems & Handoff

• Build and maintain scalable, production-ready design systems (components, variants, tokens)

• Ensure long-term consistency, scalability, and maintainability of design decisions

• Produce developer-ready specifications using Figma Dev Mode / Inspect for accurate implementation

• Design with awareness of frontend constraints, responsiveness, and performance implications

Optimization, Analytics & Accessibility

• Design experiences informed by user behavior, analytics, and conversion data

• Optimize funnels, landing pages, and high-intent flows for clarity and trust

• Apply accessibility best practices (WCAG) including contrast, keyboard navigation, and inclusive design

• Ensure error states, empty states, and system feedback are clear, safe, and user-friendly

Required Qualifications

• 7+ years of senior-level UI/UX experience with a strong portfolio showcasing web and product design excellence

Revamping mobile Application design - Mobile App Design Mobile-First Design Responsive Design Material Design

• Proven experience leading website or platform revamps for consumer-facing products

• Exceptional visual design, UX, and interaction design skills

• Strong analytical and product-thinking mindset

• Proven ability to turn ambiguous, high-level requirements into clear, actionable designs

• Excellent communication skills and confidence working directly with leadership

• High ownership mindset with minimal need for hand-holding

• Experience designing in regulated or high-trust domains (healthcare, MedTech, fintech, SaaS)

• Deep expertise in Figma (components, design systems, collaboration workflows)

Technical & Industry-Standard Skills (Critical for Success)

• Design-to-engineering handoff and dev-ready documentation

• Scalable design systems and component governance

• Information architecture for complex platforms

• Accessibility-first UX (WCAG standards)

• Conversion optimization and funnel-driven UX

• UX analytics literacy (drop-offs, funnels, behavior insights)

• Strong understanding of trust-building UX patterns in healthcare

• Frontend-aware design (without requiring coding)

What We’re Specifically Looking For

• A designer who thinks like a product owner, not just a visual executor

• Someone comfortable operating in leadership-level discussions

• Ability to balance business goals, clinical constraints, and user psychology

• Strong intuition for conversion, clarity, and trust

• Extremely high standards for craft, polish, and detail

Nice to Have

• Experience in healthcare, telemedicine, or MedTech platforms

• Experience collaborating with offshore or distributed engineering teams

• Familiarity with UX writing and content strategy for healthcare

What Success Looks Like

• A healthcare platform website that meets or exceeds top competitors

• Clear, intuitive, and trustworthy user journeys with improved conversion

• Strong alignment between leadership vision, design strategy, and engineering execution

• A scalable UX foundation that supports long-term product growth