About Us
We are a travel services business dedicated to helping clients plan smooth, enjoyable cruise vacations. Our focus is on personalized service, attention to detail, and providing clients with accurate information and support throughout the booking process.
We are seeking a motivated and organized Remote Cruise Specialist to assist clients with cruise planning, reservations, and travel coordination in a fully remote environment.
Position Overview
As a Remote Cruise Specialist, you will work directly with clients to research cruise options, explain itineraries and ship details, and manage cruise reservations from inquiry through final documentation. This role is well-suited for individuals who enjoy customer service, organization, and working independently.
Key Responsibilities
- Consult with clients to understand cruise preferences, budgets, and travel goals
- Research cruise lines, ships, itineraries, and sailing dates
- Prepare cruise options and pricing information for clients
- Book cruise reservations using approved supplier platforms
- Manage guest details, payments, and documentation accurately
- Communicate with clients regarding confirmations, changes, and deadlines
- Assist with itinerary updates, rebookings, or cancellations when needed
- Stay informed on cruise policies, travel requirements, and supplier updates
- Maintain organized records of client communications and bookings
Qualifications
- Strong written and verbal communication skills
- Excellent organizational skills and attention to detail
- Ability to work independently in a remote setting
- Basic computer skills and comfort learning new systems
- Customer-service mindset and professional communication style
- Interest in cruising and travel planning
- Prior travel or cruise experience is helpful but not required
Work Environment
- Fully remote position
- Flexible schedule based on client needs
How to Apply
Interested candidates should submit a resume and a brief statement describing their interest in cruise travel and customer service.