On behalf of our customer, who is a growing iGaming company in the emerging markets, wee are seeking a dynamic and strategic Operations Manager to lead and oversee online operations within their gambling and sports betting sector. The role is critical in driving business growth by designing and implementing a localized market strategy that aligns with business objectives. The ideal candidate will address all market-specific requirements while continuously improving customer experience across all channels. This position demands strong leadership, operational expertise, and the ability to balance strategic vision with practical execution.

Main Responsibilities

·           Operational Management: Oversee and manage our online gaming operations across Mobile, Web, and Shops channels to ensure seamless performance.

·           Financial Oversight: Monitor P&L and OPEX to maximize operational efficiency and profitability.

·           Marketing and Brand Positioning: Develop and oversee marketing strategies and initiatives to strengthen brand positioning and drive customer engagement.

·           Strategic Partnerships: Build and nurture strategic relationships to maximize revenue opportunities and market presence.

·           Growth Strategy: Develop and implement growth strategies to expand the company’s footprint and enhance business performance.

·           Stakeholder Reporting: Prepare, present, and discuss detailed operational and financial reports with stakeholders and management.

·           Performance Optimization: Enhance operational efficiency and performance by implementing best practices and innovative approaches

·           Executive Reporting: Prepare and deliver comprehensive monthly reports to top management, highlighting key achievements, challenges, and actionable insights.

Requirements

• Previous experience in the gambling industry, with a preference for exposure to African markets.
• Proven experience in a Commercial or Operations Manager role, demonstrating the ability to drive operational and business success.
• Strong financial background with proven expertise in managing budgets and overseeing financial operations.
• A Bachelor’s or Master’s degree in Business Administration, Operations Management, or a related field.
• Fluent in English.
• Proficiency in MS Office applications, including Excel, PowerPoint, and Word.
• Exceptional project management skills with the ability to lead initiatives and manage multiple priorities effectively.
• Strong analytical abilities with a focus on detail-oriented problem-solving while maintaining a strategic perspective.
• high degree of initiative, innovation, and the ability to work independently.
• Capacity to adapt readily to a dynamic and fast-changing environment.

What's in it for you:

·       Competitive base salary depending on experience and qualifications

Standard Relocation package which include accommodation, 

• Competitive base salary depending on experience and qualifications
• Performance-based bonus: Discretionary, determined annually by Management

Standard Relocation package (if relevant) which includes: 

• Airfare: Round-trip airfare twice a year for a 2-week trip to homeland
• Accommodation: Fully provided
• Internet allowance: Monthly
• Insurance allowance: As per company policy
• Contract duration: 1 year, renewable based on performance and achievement of targets