Description

IIQAF is looking for a dedicated Receptionist to join our team in Cricklewood. This full-time, on-site position plays a crucial role in the smooth operation of our hospital and health care services. As the first point of contact for patients and visitors, you will contribute to creating a welcoming environment and ensuring efficient administrative support.

In this role, you will be responsible for managing front desk activities, handling patient inquiries, and coordinating appointments. Your efforts will directly impact patient experience and help maintain the high standards of care that IIQAF is known for. We are committed to fostering a supportive workplace culture where you can thrive and develop your skills in the health care industry.

We offer a competitive salary for this entry-level position, providing a great opportunity to kickstart your career in the health care field.

Responsibilities

• Greet and assist patients and visitors upon arrival
• Manage phone calls and direct inquiries to appropriate staff
• Schedule and confirm appointments
• Maintain accurate patient records and information
• Handle administrative tasks such as filing and data entry
• Assist with billing and insurance verification processes
• Ensure the reception area is clean and organized
• Provide excellent customer service and support to patients

Requirements

• High school diploma or equivalent
• Strong verbal and written communication skills
• Proficiency in Microsoft Office Suite
• Ability to multitask and manage time effectively
• Excellent interpersonal skills and a friendly demeanor
• Basic knowledge of medical terminology is a plus
• Strong organizational skills and attention to detail
• Ability to work in a fast-paced environment