Description

IIQAF is looking for a dedicated Receptionist to join our team in Windsor. This full-time, on-site position plays a vital role in ensuring smooth operations within our Hospital/Health Care environment. As the first point of contact for patients and visitors, you will provide essential administrative support and contribute to an exceptional experience for everyone who enters our facility.

In this role, you will be responsible for managing front desk operations, including answering phone calls, scheduling appointments, and assisting patients with inquiries. Your organizational skills and friendly demeanor will help create a welcoming atmosphere that reflects our commitment to providing high-quality health care services.

We offer a competitive salary, and this is an excellent opportunity for individuals looking to start their career in the health care industry.

Responsibilities

• Greet and assist patients and visitors in a courteous manner
• Manage phone calls and direct inquiries to appropriate staff
• Schedule appointments and maintain appointment calendars
• Maintain accurate patient records and ensure confidentiality
• Provide general information about services and procedures
• Assist with administrative tasks such as filing and data entry
• Coordinate with medical staff to ensure efficient office operations
• Handle billing inquiries and process payments

Requirements

• High school diploma or equivalent
• Strong interpersonal and communication skills
• Ability to multitask and manage time effectively
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Basic knowledge of medical terminology is a plus
• Excellent customer service skills
• Attention to detail and strong organizational abilities
• Willingness to learn and adapt in a fast-paced environment