About Inspire Diagnostics: 

Inspire Diagnostics, part of the Inspire Health Alliance family, is all about making healthcare diagnostics more accessible, accurate, and affordable. We team up with schools, businesses, and community organizations to provide top-notch healthcare services, all backed by cutting-edge technology and a caring touch. 

Job Summary: 

As the Virtual Telehealth Coordinator (Onsite), you'll play a key role in supporting our mobile health and telehealth operations. Your day-to-day will involve coordinating patient flow, assisting with virtual consultations, setting up onsite telehealth stations, and ensuring seamless communication among clinical teams, patients, and our operations staff. 

Key Responsibilities: 

- Set up and manage onsite telehealth stations and mobile testing units. 

- Coordinate telehealth appointments and connect patients with virtual clinicians. 

- Welcome, register, and assist patients at our mobile or onsite healthcare locations. 

- Collect and input patient data accurately into our EMR/EHR system. 

- Support nursing staff during mobile health or diagnostic testing events. 

- Communicate effectively with offsite telehealth providers and lab teams. 

- Keep track of testing kits and telehealth equipment inventory. 

- Ensure we comply with HIPAA, infection control, and safety protocols. 

- Help troubleshoot minor technical issues during virtual consultations. 

- Prepare daily reports and keep the Clinical Operations Manager updated on status.

Requirements:

- A high school diploma or equivalent is a must; we’d love to see an Associate’s or Bachelor’s degree in healthcare administration, medical assisting, or a related field if you have it.
- You should have 1 to 2 years of experience in healthcare coordination, telehealth support, or medical office operations.
- Excellent communication and interpersonal skills are essential.
- You’ll need to juggle multiple tasks in a fast-paced, patient-facing environment.
- Being comfortable with computer systems, tablets, and telehealth software platforms is key.
- Strong organizational skills and attention to detail in data entry are a must.
- Flexibility to travel to assigned onsite or mobile clinic locations as needed.

Preferred Qualifications:

- If you have a Certified Medical Assistant (CMA), CNA, or a similar healthcare credential, that’s a plus!
- Experience supporting mobile health or community testing programs is highly valued.
- Bilingual skills in English/Spanish or French are preferred.

Work Environment:

- This is an onsite role at designated clinics, schools, or mobile health event locations.
- Be prepared for some moderate travel and the occasional weekend assignment.
- You’ll be part of a collaborative team focused on patient safety and delivering quality service.

Benefits:

- We offer health, dental, and vision coverage options.
- Enjoy paid time off and flexible scheduling.
- Take advantage of professional development and training opportunities.
- We also provide travel allowances for mobile event assignments.