Published 11 hours ago
J.Walker Salon Group is a collection of premier salons known for artistry, education, and exceptional guest experiences. We blend high-end hair services with curated professional retail products.
Role Overview
We’re seeking a passionate sales professional to serve as the voice of our brand—handling inbound inquiries, consulting with guests, and converting interest into booked appointments, memberships, and retail sales.
Responsibilities:
Manage inbound calls, texts, and online booking inquiries
Consult with guests to match them with the right stylist level and services
Sell membership programs, pre-paid packages, and special event bookings
Re-engage lapsed clients with personalized outreach
Maintain accurate guest notes in salon booking software
Collaborate with location managers on stylist availability and promotions
Meet KPIs for appointments, memberships, and retail add-on sales
Qualifications:
2+ years in salon/hospitality sales or front desk coordination
Familiarity with salon services and professional product lines
Strong consultative selling skills
Tech-savvy with CRM and booking platforms
Self-motivated with a reliable home office setup
Benefits:
Competitive base + uncapped commission
Ongoing training and product education
Employee discounts on services and retail
Flexible remote schedule