Description

Maxicus is seeking an Entry-Level Customer Support Executive to join our Operations department. In this role, you will be responsible for providing exceptional customer service to our clients. As a Full-Time employee, you will be working On-Site in Manawala. If you are passionate about helping customers and have excellent communication skills, we encourage you to apply.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and professional manner
• Provide product and service information to customers
• Document customer interactions and transactions
• Collaborate with cross-functional teams to identify and resolve customer issues

Requirements:

• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks effectively
• Strong problem-solving and analytical skills
• Customer-oriented mindset with a passion for helping others
• Proficiency in Microsoft Office and other relevant software