New Paradigm Staffing is seeking an enthusiastic Entry-Level Healthcare Customer Service Representative to support patients, providers, and insurance partners with professionalism and care.

In this fully remote role, you’ll gain valuable experience handling patient inquiries, insurance questions, and claims assistance — all while learning about the healthcare system and building a career in healthcare support.

What You’ll Do

• Respond to incoming calls, emails, and chats from patients and providers
• Assist with billing and insurance questions, benefit verification, and claim follow-up
• Document all interactions accurately within company systems
• Protect sensitive information and maintain HIPAA compliance
• Provide exceptional customer service and problem resolution

What We’re Looking For

• Strong communication and interpersonal skills
• Positive attitude and ability to multitask effectively
• No prior healthcare experience required; full training provided

Why You’ll Love Working Here

• Fully remote position with a supportive team environment
• Paid training and professional development opportunities

• Opportunity to build a lasting career in healthcare customer support

   

If you’re ready to start your healthcare career and grow with a company that values precision, reliability, and people — we’d love to meet you. 

Apply today and take the first step toward your future as a Healthcare Customer Service Representative.