We’re looking for a detail-oriented and motivated Remote Patient Services Representative to join New Paradigm Staffing, a growing healthcare staffing agency focused on remote patient-facing opportunities.

This role is perfect for someone who enjoys helping others and wants to make a positive impact in healthcare. You’ll assist patients with questions, appointment needs, billing inquiries, and more.

What You’ll Do

• Handle inbound patient calls with professionalism and empathy
• Provide support with appointment scheduling, billing questions, and general inquiries
• Research patient accounts to resolve issues
• Document all interactions accurately
• Follow HIPAA and confidentiality standards

What We’re Looking For

• Excellent communication and problem-solving skills
• Customer service experience, preferably in healthcare
• Ability to stay organized and calm under pressure

Why You’ll Love Working Here

• Fully remote position
• Supportive environment with on-the-job training
• Meaningful work helping patients every day
• Growth opportunities within healthcare support

Apply today and grow your healthcare career with us.