We’re looking for a detail-oriented and motivated Entry-Level Patient Services Representative to join New Paradigm Staffing, a growing healthcare staffing agency focused on connecting skilled professionals with remote patient care support roles.

This role is perfect for someone eager to help patients navigate their healthcare journey. You’ll gain hands-on experience answering patient inquiries, resolving service issues, and supporting clinical teams — all with the guidance of experienced mentors.

What You’ll Do

• Respond to patient phone calls, emails, and portal messages
• Assist with appointment changes, service questions, and general support
• Document all communication accurately
• Provide empathetic, solution-focused service
• Uphold HIPAA and privacy standards

What We’re Looking For

• Excellent customer service and communication skills
• Strong attention to detail and empathetic problem-solving
• Comfortable working remotely and independently
• Tech-savvy and eager to learn healthcare systems

Why You’ll Love Working Here

• Fully remote role
• Career advancement opportunities
• Meaningful work supporting patients
• Supportive, collaborative environment

Apply today and take the first step toward your future as a patient services representative.