Description
NextGen Hospitality Solutions is seeking a High Volume Fast Casual Restaurant General Manager to lead our vibrant team in Pasadena. This full-time, on-site position presents a unique opportunity to manage a dynamic restaurant environment while ensuring exceptional service and operational excellence.
As a General Manager, you will oversee daily operations, drive strategic initiatives, and maintain our commitment to customer satisfaction in the fast-paced restaurant industry. Your leadership will be pivotal in enhancing team performance, maximizing profitability, and creating a welcoming atmosphere for our guests. We offer a competitive salary range of $90,000 - $100,000 annually, along with benefits and opportunities for personal and professional growth within the hospitality sector.
Responsibilities
- Oversee daily operations of the restaurant, ensuring high standards of food quality and service
- Manage team performance through hiring, training, and motivating staff
- Develop and implement effective operational strategies to increase efficiency
- Monitor financial performance, analyze budgets, and control costs
- Enhance customer satisfaction by maintaining a welcoming and positive dining experience
- Collaborate with marketing to promote special events and menu offerings
- Ensure compliance with health and safety regulations
- Handle guest inquiries and resolve complaints in a professional manner
Requirements
- Proven experience as a General Manager or similar role in a high-volume restaurant
- Strong leadership and people management skills
- Excellent communication and interpersonal abilities
- Ability to work in a fast-paced environment and make quick decisions
- Financial acumen with experience in managing budgets and financial statements
- Strong understanding of restaurant operations and customer service principles
- Flexibility to work evenings, weekends, and holidays as needed
- Bachelor's degree in Hospitality Management or related field is preferred