Description
NextGen Hospitality Solutions is seeking a Restaurant General Manager with a focus on Drive Through Experience to join our vibrant team in Escondido. This full-time, on-site position offers a unique opportunity to lead operations in a fast-paced environment, ensuring exceptional service and customer satisfaction.
As the Restaurant General Manager, you will oversee daily operations, manage staff, and implement strategic initiatives to enhance the drive-through experience. You will play a critical role in maintaining high standards of food quality and service, while driving revenue growth and fostering a positive workplace culture. Join us in creating memorable dining experiences for our guests while contributing to the success of NextGen Hospitality Solutions. We offer a competitive salary range of $75,000 - $95,000 annually, along with comprehensive benefits.
Responsibilities
- Oversee daily restaurant operations and ensure compliance with health and safety regulations
- Manage and train staff to deliver outstanding customer service
- Monitor drive-through performance and implement strategies for improvement
- Maintain inventory and supply chain management
- Collaborate with marketing to promote drive-through offerings
- Analyze financial reports and implement cost-control measures
- Foster a positive and productive work environment
- Address customer feedback and resolve issues promptly
Requirements
- High school diploma or equivalent; additional education in hospitality management is a plus
- Entry-level experience in restaurant management or a related field
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Ability to thrive in a fast-paced, high-pressure environment
- Knowledge of food safety and hygiene standards
- Basic financial acumen and understanding of profit and loss statements
- Customer-focused with a passion for delivering exceptional service