Description

Outsourcing Buddy is looking for a dedicated Service Coordinator to join our Administrative Office in a full-time, remote capacity. This entry-level position presents a fantastic opportunity for individuals looking to launch their careers in the outsourcing and offshoring industry.

As a Service Coordinator, you will play a vital role in supporting our service delivery teams by coordinating various administrative tasks, ensuring smooth operations, and contributing to the overall success of our projects. Your attention to detail and ability to communicate effectively will help us maintain high standards of service for our clients.

We offer a competitive hourly wage ranging from $20 to $30, along with a supportive work environment that encourages personal and professional growth.

Responsibilities

• Assist in coordinating service delivery and project management tasks
• Communicate with clients and team members to facilitate operations
• Maintain accurate records of service requests and resolutions
• Prepare and distribute reports on service metrics
• Support the administrative team with scheduling and documentation
• Ensure compliance with company policies and procedures
• Participate in team meetings and contribute to continuous improvement efforts
• Provide excellent customer service to enhance client satisfaction

Requirements

• High school diploma or equivalent; associate's degree preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Ability to work independently and collaboratively in a remote environment
• Strong attention to detail and problem-solving skills
• Prior experience in administrative roles is a plus but not required
• Willingness to learn and adapt to new challenges