Description

Plainfield Counseling Center LLC is looking for a dedicated Virtual Assistant to join our team in the mental health care industry. This full-time remote position offers an excellent opportunity for entry-level candidates to gain valuable experience while supporting our mission to provide high-quality mental health services to the community.

As a Virtual Assistant, you will play a crucial role in ensuring the smooth operation of our daily activities. Your contributions will help us maintain efficient communication with clients and support our administrative tasks, enabling our team to focus on providing essential mental health care. We offer a competitive hourly salary range of $27 to $34, along with a supportive work environment that encourages professional growth.

Responsibilities

• Manage scheduling and appointment bookings for clients
• Respond to client inquiries via email and phone
• Assist in maintaining client records and documentation
• Provide administrative support to the counseling team
• Coordinate communication between clients and mental health professionals
• Prepare and organize reports and presentations
• Assist with marketing and outreach initiatives
• Perform general office tasks to ensure operational efficiency

Requirements

• High school diploma or equivalent; additional education in administration or mental health is a plus
• Strong organizational skills and attention to detail
• Excellent verbal and written communication abilities
• Proficiency in using office software (e.g., Microsoft Office, Google Workspace)
• Ability to work independently and manage multiple tasks
• Strong interpersonal skills and a compassionate approach
• Prior experience in a customer service or administrative role is preferred
• Familiarity with mental health concepts is a plus