Description

Rentals Warehouse is looking for enthusiastic Customer Service Representatives to join our team in Lakewood. This entry-level, remote contract position offers a fantastic opportunity to kick-start your career in the Real Estate/Mortgage industry while providing exceptional service to our clients.

As a Customer Service Representative, you will play a vital role in assisting customers with their inquiries, guiding them through our services, and ensuring their satisfaction. You'll be part of a supportive team dedicated to maintaining our reputation for outstanding customer care and contributing to the overall success of our organization.

We offer a competitive weekly salary range of $800 - $1,000, along with flexible working hours and a collaborative environment that promotes personal and professional growth.

Responsibilities

• Respond to customer inquiries via phone, email, and chat
• Provide accurate information about our services and offerings
• Assist customers with account-related issues and requests
• Document customer interactions and feedback in our CRM system
• Collaborate with team members to resolve complex customer issues
• Maintain a positive attitude and provide a friendly customer experience
• Participate in training sessions to enhance product knowledge
• Meet performance metrics and contribute to team goals

Requirements

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Ability to work independently and manage time effectively
• Basic computer skills and familiarity with CRM systems
• Previous customer service experience is a plus
• Willingness to learn and adapt in a fast-paced environment
• Strong interpersonal skills and a customer-first attitude