Job Title: Front Desk Receptionist in Delhi
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks with some good experience in TPA billing, Direct insurances and all PSU's billing like CGHS, AYUSHMAN BHARAT etc.
Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- To maintain our hospital software.
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Qualifications / Skills:
- Multi-tasking
- Flexibility
- Telephone skills
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus