Enterprise Application Support Specialist - Remote 

The Enterprise Application Support Specialist role is an IT technical analyst role with the RDM host team accountable to ensure the proper functioning of live, operational, customer-facing environments that are cloud based, SaaS architectures. The team maintains availability and monitors performance as well as diagnosing problems, anticipating trends and the development of new tools to support the platform. 

LOCATION: Remote
POSITION: Contract
PAY RANGE: $25.00hr
SCHEDULE: Weekly rotational schedule / Weekend support as needed. 

• Week 1: 8:30 am - 5:00 pm 
• Week 2 : 11:00 am - 7:30 pm 
• Week 3: 1:00pm – 9:30pm
• Week 4: 4:00 pm - 12:30 am 

The computer environments are primarily Windows server domain-based running MS SQL Enterprise databases with proprietary image and transaction processing systems for the financial industry. There is also Linux in the supported environment.

• Active monitoring and review of Production Applications for Performance and Accuracy.
• Cooperative troubleshooting and analytic work with other technical members and members of Development, QA and Support teams.
• Independent work analyzing trends in data and reporting on anomalies.

Basic Qualifications: 

• Must be 18 years of age or older
• 3 + years previous experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues.
• 3 + years of knowledge of current Microsoft Server platforms
• In depth knowledge of the administration and programming of MS SQL Server 2005+ within a production class environment
• 3 + years of experience in XML/Https/MS.Net/Client-Server architecture
• 3 + years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.
• Experience with Linux CLI
• Ability to document job related procedures
• Network and systems administration experience

Preferred Qualifications: 

• Programming experience is a definite asset.

Pre-Employment Screening: 
Please note that all offers of employment are contingent upon the successful completion of a background check and drug screening based on local, state and federal laws in your region. This process is designed to ensure the safety and integrity of the workplace. Minor offenses will not necessarily disqualify a candidate from consideration and all situations are reviewed by HR for compliance with local laws and hiring requirements for the role.

About Staff Perm 
Staff Perm is an Award Winning and Certified Small Business Enterprise utilizing a staff with over 20 years of staffing and placement experience to simplify the employee recruitment process.