Job Title: Customer Success Associate – Italian (C1)

Work Mode: Work From Office
Location: Gurgaon

Key Responsibilities

• Handle customer queries and provide support in Italian (written & verbal).
• Communicate in English when required for internal coordination.
• Deliver timely and accurate resolutions to ensure customer satisfaction.
• Maintain high-quality service standards and compliance.

Required Skills & Qualifications

• Language Proficiency: Excellent communication skills in Italian (C1 level mandatory); average English acceptable.
• Education: Graduate/Undergraduate from any stream.
• Experience: Open for both freshers and experienced candidates.

Interview Process

• HR Round
• Operations Round
• Language Assessment

Compensation & Benefits

• Salary: Up to ₹11.5 LPA (Max CTC)
• Relocation Bonus: ₹8,000 + 15 days accommodation provided
• Transport: Both way cabs provided
• Working Days: 5 days a week (Saturday & Sunday off)
• Shifts: Rotational

Open Positions: 15