Description

The TRITECH is looking for a dedicated Client Relation Manager (Female) to join our vibrant team in Hyderabad. This full-time, on-site position offers a fantastic opportunity to engage with clients in the Staffing and Recruiting industry, ensuring exceptional service and fostering lasting relationships.

In this role, you will play a pivotal part in enhancing client satisfaction and retention by understanding their needs and providing tailored solutions. As a Client Relation Manager, you will collaborate closely with internal teams to deliver high-quality services that align with our clients' strategic goals. This position is essential for driving our company’s growth and success in a competitive market.

We offer a competitive salary range of ₹4,50,000 - ₹5,00,000 annually, along with a comprehensive benefits package that supports your professional development and work-life balance.

Responsibilities

• Develop and maintain strong relationships with key clients
• Act as the primary point of contact for client inquiries and issues
• Understand client needs and provide tailored solutions
• Collaborate with internal teams to ensure service delivery
• Conduct regular check-ins and feedback sessions with clients
• Monitor client satisfaction and address any concerns promptly
• Prepare and present reports on client performance and trends
• Identify opportunities for upselling and cross-selling services

Requirements

• Bachelor's degree in Business Administration or a related field
• 3-5 years of experience in client relations or account management
• Strong communication and interpersonal skills
• Ability to build rapport with clients and understand their needs
• Proficiency in CRM software and Microsoft Office Suite
• Excellent problem-solving and negotiation skills
• Strong organizational skills and attention to detail
• Ability to work collaboratively in a team-oriented environment