Job Title: Sales Coordinator – Offshore (US Sales Support)
Location: Remote (India)
Working Hours: 4 PM IST to 1 AM IST
Experience Required: Minimum 3 years
Employment Type: Full-Time
Department: Sales Operations / Executive Support
Position Overview
The Sales Coordinator will play a key role in supporting a fast-moving, President-led sales pipeline by ensuring timely follow-ups, clean pipeline tracking, strong call preparation, and accurate commercial document tracking (NDA/SOW). This is an execution-first sales coordination role, not a salesperson role.
Key Responsibilities
- Track and maintain the sales pipeline (CRM/spreadsheet): stages, next steps, owners, dates, risks, and follow-up cadence.
- Execute client follow-ups on behalf of the President: draft/send emails, nudge for responses, and keep threads moving.
- Schedule calls across time zones: calendar coordination, confirmations, reschedules, and agenda sharing.
- Prepare for sales calls: compile context, prior notes, account background, questions, and action-item checklists.
- Track and manage NDA / SOW progress: versions, approvals, signatures, and status reporting.
- Maintain lightweight reporting: weekly pipeline summary, follow-up lists, and open action items.
- Provide proactive operational support to remove friction from the President’s sales workflow.
Required Skills and Qualifications
- 2+ years experience in sales coordination / sales ops / executive assistance / client coordination (or similar execution + follow-up roles).
- Excellent written and spoken English with strong business email etiquette.
- Highly detail-oriented: accurate tracking, reliable follow-through, and strong documentation habits.
- Strong scheduling and coordination skills; comfortable working directly with a US-based leader.
- Proficiency with tools like Google Workspace/MS Office, calendars, video conferencing.
- Ability to work consistently from 4 PM IST to 1 AM IST.
Preferred Qualifications
- Experience using CRMs (HubSpot/Salesforce) and task trackers (Jira/Asana/Trello).
- Experience handling/completing workflows for NDA, MSA, SOW, proposals, or signature tools (DocuSign/PandaDoc).
- Prior experience supporting US clients or working US business hours.
Soft Skills
- Proactive, calm under pressure, and comfortable juggling multiple parallel threads.
- Clear communicator with strong ownership and follow-through.
- Helpful, service-oriented mindset with a willingness to support “in all possible ways.”