Description

Trillium Management LLC is excited to announce an opening for an IT Support Intern to join our team in New York. This full-time, on-site position is perfect for individuals seeking to gain hands-on experience in the Information Technology industry while contributing to our mission of delivering exceptional IT solutions.

As an IT Support Intern, you will play a vital role in assisting our IT department with various tasks, including troubleshooting technical issues, providing support to employees, and ensuring the smooth operation of our IT infrastructure. This internship offers an excellent opportunity to develop your skills and grow within a dynamic and supportive environment.

We offer a competitive hourly salary range of $26 - $33, along with valuable learning experiences that will set the foundation for your future career in IT.

Responsibilities

• Assist in troubleshooting hardware and software issues
• Provide technical support to employees via phone, email, and in-person
• Help maintain and update IT documentation and inventory
• Set up and configure new computer systems and peripherals
• Assist with software installations and updates
• Monitor and respond to IT support requests in a timely manner
• Collaborate with senior IT staff on various projects
• Participate in team meetings and contribute to IT initiatives

Requirements

• Currently pursuing or recently completed a degree in Information Technology or a related field
• Basic understanding of computer systems, networks, and troubleshooting techniques
• Strong communication and interpersonal skills
• Ability to work well in a team-oriented environment
• Familiarity with Windows and Mac operating systems
• Desire to learn and grow in the IT field
• Strong problem-solving skills and attention to detail
• Prior experience in customer service is a plus