The ideal candidate will have 4+ years of experience in client servicing or client strategy roles within an integrated marketing or digital agency. They should demonstrate a strong ability to build and manage client relationships, develop integrated marketing strategies across digital and offline channels, and collaborate cross-functionally with creative and digital teams.

A foundational understanding of social media, websites, SEO, email marketing, and performance marketing is essential to guide and oversee campaigns strategically.

Prior experience in branding, strategic planning, event/webinar execution, and team management is important.

Responsibilities:

• Build and manage strong client relationships, ensuring excellent communication.
• Develop and implement integrated (primarily digital, some offline) client strategies.
• Apply foundational knowledge of social media, websites, email, and performance marketing.
• Utilize branding and strategic thinking to deliver impactful campaigns.
• Contribute to the planning and strategy of client events and webinars.
• Leverage B2B and B2C experience to tailor strategies.
• Manage and mentor a team of 2-3 junior client servicing agents.
• Employ a creatively analytical approach to optimize collateral.

Qualifications:

• 4+ years in client strategy/servicing at an agency (integrated preferred).
• Proven success in client relationship management and growth.
• Solid understanding of digital marketing fundamentals and offline integration.
• Experience with branding, strategy, events, and webinars.
• B2B and B2C experience.
• Team management experience.
• Creatively analytical and results-oriented.

Why Join Us?

Webenza offers an opportunity to work with leading brands, engage in innovative projects, and grow your career in digital marketing. If you’re passionate about digital strategy, client engagement, and growth-driven performance, we’d love to hear from you!